Return Policy

Returns
We will accept returns that meet the following requirements.   

-Returns are received within 30 days of purchase.                    

-Merchandise must be unworn, unwashed with the tags attached and in the same condition that you received it.    

-Return items are full price. Sale items cannot be returned.  

- Return Authorization number is included on the outside and inside of package.

 

All returns must be made through our return process below.

Email us at oceanmotionssi@gmail.com with your full name, order number, item(s) returning and reason for return.

You will receive a Return Authorization number that needs to be included on the outside and inside of package

Mail returns to: Ocean Motion Surf Company, 1300 Ocean Blvd, Saint Simons Island GA 31522, United States

 

Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Shipping costs are non-refundable

You are responsible for the shipping costs to return your item(s).


If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.



Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at oceanmotionssi@gmail.com.


Exchanges 

If you would like a replacement for your return please  place a new order on the website.  However if you do not see the item you want contact us and we can check availability in one of our stores.